Privacy Policy

Find Grow & Keep

Last Updated: November 12, 2025

Introduction

Welcome to Find Grow & Keep ("FGK," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application (the "App") and website at www.findgrowandkeep.com (the "Site") (collectively, the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

Account Information:

• Name, email address, password (encrypted by Clerk)
• Profile photo, professional title, organization (optional)

Career Development Content:

• Journal entries, competency assessments, career goals
• Performance feedback, promotion packet content
• Evidence and examples of your work

1.2 Information Collected Automatically

• Usage data (features used, pages viewed, session duration)
• Device information (type, OS, app version)
• IP address and general location (city/country level)
• App performance metrics and error logs

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Generate AI-powered career insights and recommendations
• Process subscriptions and payments
• Communicate with you about your account
• Analyze usage and develop new features
• Detect and prevent fraud and security threats

4. How We Share Your Information

We do not sell your personal data.

We share data only with:

5. Data Retention

We retain your personal data for as long as necessary to provide the Service.

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Personal data deleted within 30 days
• Backups: May persist in backups for up to 90 days

You can delete your account at any time through Settings > Privacy > Delete Account or by contacting support@findgrowandkeep.com.

6. Data Security

We implement industry-standard security measures:

• Encryption in transit (TLS/SSL)
• Encryption at rest (database-level)
• Secure authentication (bcrypt via Clerk)
• Limited employee access (need-to-know basis)
• Regular security audits

7. Your Rights and Choices

7.2 Data Portability (GDPR Right)

Export all your data in JSON format through:

• In-App: Settings > Privacy > Export Data
• Email: privacy@findgrowandkeep.com

7.3 Deletion (Right to be Forgotten)

Delete your account through:

• In-App: Settings > Privacy > Delete Account
• Email: support@findgrowandkeep.com

8. Children's Privacy (COPPA Compliance)

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 18, you must have permission from a parent or guardian to use the Service.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the CCPA:

• Right to Know: Request information about data collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out of Sale: We do not sell your personal information
• Right to Non-Discrimination: We will not discriminate for exercising your rights

Contact us at privacy@findgrowandkeep.com or through Settings > Privacy in the App.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

15. Supervisory Authority (EEA/UK Residents)

If you are located in the EEA or UK, you have the right to lodge a complaint with your local data protection authority.

• UK: Information Commissioner's Office (ICO) - https://ico.org.uk
• EU: Your national data protection authority - EDPB Members

Document Version 1.0

Effective Date: November 12, 2025