Privacy Policy

Introduction

Welcome to FindGrowAndKeep ("FGK," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application and website.

By using the Service, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

Account Information:

• Name, email address, password (encrypted)
• Profile photo, professional title, organization (optional)

Career Development Content:

• Journal entries, competency assessments, career goals
• Performance feedback, promotion packet content
• Evidence and examples of your work

1.2 Information Collected Automatically

• Usage data (features used, pages viewed, session duration)
• Device information (type, OS, app version)
• IP address and general location (city/country level)
• App performance metrics and error logs

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Generate AI-powered career insights and recommendations
• Process subscriptions and payments
• Communicate with you about your account
• Analyze usage and develop new features
• Detect and prevent fraud and security threats

3. How We Share Your Information

We do not sell your personal data.

We share data only with trusted service providers:

4. Data Retention

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Personal data deleted within 30 days
• Backups: May persist for up to 90 days

Delete your account anytime via Settings → Privacy → Delete Account or email support@findgrowandkeep.com.

5. Data Security

We implement industry-standard security measures:

• Encryption in transit (TLS/SSL)
• Encryption at rest (database-level)
• Secure authentication
• Limited employee access (need-to-know basis)
• Regular security audits

6. Your Rights

6.1 Data Portability

Request a complete export of your data by emailing privacy@findgrowandkeep.com. We will respond within 48 hours.

6.2 Deletion

Delete your account through Settings → Privacy → Delete Account, or email support@findgrowandkeep.com.

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are under 18, you must have parental permission.

8. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information we collect
• Request deletion of personal information
• Opt-out of sale (we do not sell your data)
• Non-discrimination for exercising your rights

9. Contact Us