Find Grow & Keep Support

Contact Us

Email: support@findgrowandkeep.com

We typically respond within 24 hours.

Frequently Asked Questions

How do I reset my password?

On the sign-in screen, tap "Forgot Password" and follow the instructions. You'll receive an email with a link to reset your password.

How do I cancel my subscription?

For iOS subscriptions: Open iOS Settings → Apple ID → Subscriptions → Find Grow & Keep → Cancel Subscription

Your subscription will remain active until the end of your billing period.

How do I export my data?

In the app: Settings → Privacy → Export Data

You'll receive a JSON file with all your data that you can download and keep.

How do I delete my account?

In the app: Settings → Privacy → Delete Account

Warning: This permanently deletes all your data.

What subscription plans are available?

Individual: $9.99/month or $89.99/year - Personal career development features

Manager: $59.99/year - Organization and team management features

Can I get a refund?

For iOS subscriptions, refunds are handled by Apple. Please contact Apple Support for refund requests. We do not have access to your Apple payment information.

What features are included in each tier?

Individual Tier includes:

  • Professional journal with multiple entry types
  • Competency tracking and self-assessment
  • AI-powered career advisor
  • Personality assessments
  • Career insights and gap analysis

Manager Tier adds:

  • Organization and team management
  • Job opportunity posting
  • Application review and hiring tools
  • Team collaboration features
  • Advanced facilitation frameworks
  • Team analytics and insights

Is my data secure?

Yes. We use industry-standard encryption (TLS/SSL) for data in transit and database-level encryption for data at rest. We also conduct regular security audits. Read more in our Privacy Policy.

Do you offer a free trial?

We offer a 30-day free trial for the Manager tier. Individual tier subscriptions may include a trial period as indicated during signup.

Additional Resources

Still need help?

Contact us at support@findgrowandkeep.com

We're here to help!